The Dashboard is your at-a-glance view of how Lyngo is performing — what it's booking, saving, and handling, and what needs your attention. Open it from the left menu or at portal.lyngo.ai/home/dashboard.
What you'll find here
Revenue captured — appointment value booked and retained (new bookings vs. reschedules).
Booking slots opened — reschedules and cancellations Lyngo handled.
Tasks that need review — anything waiting on your team (links straight to Tasks).
Average call time and Handovers — call length, and how often calls were escalated vs. resolved by Lyngo.
Call intent — why people called (new bookings, reschedules, cancellations, general enquiries, handovers).
Activity Trend — call volume over time.
Use the date range and location filters at the top to focus the view.
