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What is Lyngo?

What is Lyngo, how does it work & how to set it up

Updated this week

What is Lyngo?

Lyngo is the worlds first AI-powered phone answering service designed for healthcare:

  • Answer incoming calls immediately

  • Book, reschedule and cancel appointments (in your calendar without follow-ups)

  • Handle patient quires (compliantly)

  • Take messages

  • Transfer calls to the clinic

Why would I need Lyngo?

  • After-hours call handling

  • Step in when your reception team is busy

  • Short staffed / no front-desk staff

  • Exploring offsite answering services like call centres and virtual assistants

How do I set-up?

  1. Provide your website and Cliniko API key here (~2mins)

    (Our team reviews the information and handles the set-up for you)

  2. Once ready, you'll receive an invitation to login to portal.lyngo.ai

  3. Test your set-up and make any tweaks you may want

  4. Go live by forwarding your calls to Lyngo (view instructions)

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