Infrastructure Sub-processors
Lyngo AI may use the following sub-processors to host Customer Data or provide other infrastructure that helps with delivery of our Services:
Microsoft Corporation
Activity: Cloud Service Provider (Azure)
Location: Australia & United States
Google LLC
Activity: Cloud Service Provider (Google Cloud Platform)
Location: Australia & United States
Deepgram, Inc.
Activity: Speech-to-Text Transcription
Services Location: United States
Anthropic PBC
Activity: AI Language Model Services
Location: United States
OpenAI, LLC
Activity: AI Language Model Services
Location: United States
Grafana Labs
Activity: Monitoring and Observability Services
Location: Australia
LiveKit, Inc.
Activity: Open-Source Conferencing Infrastructure
Location: United States
ElevenLabs, Inc.
Activity: Text-to-Speech Voice Synthesis Services
Location: United States
Telnyx LLC
Activity: Telephony and SIP Trunking Services
Location: United States
Twilio, Inc.
Activity: Telephony and SMS Services
Location: United States
Vonage Holdings Corp.
Activity: Telephony and SMS Services
Location: United States
Other Sub-processors
Lyngo AI may use the following Sub-processors to perform other service functions.
Intercom, Inc.
Activity: Cloud-based Customer Support Services
Location: United States
PostHog, Inc.
Activity: Product Analytics Services
Location: European Union
HubSpot, Inc.
Activity: Customer Relationship Management Services
Location: European Union
Google LLC
Activity: Email and Collaboration Services (Google Workspace)
Location: United States
Slack Technologies, LLC
Activity: Internal Communication Services
Location: United States
Hamming AI, Inc.
Activity: Voice Agent Testing and Monitoring Services
Location: United States
International Data Transfers
For Sub-processors located outside the EU/UK, we maintain appropriate safeguards including Standard Contractual Clauses (SCCs) and International Data Transfer Addendums to ensure your data is protected to equivalent standards.
Customers of Lyngo will be auto-enrolled to our Service Notices / Alerts.