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Lyngo AI sub-processors

Sub-processors are third-party service providers that we use to deliver our services. When you use Lyngo, some of your data may be processed by these providers on our behalf.


Infrastructure Sub-processors

Lyngo AI may use the following sub-processors to host Customer Data or provide other infrastructure that helps with delivery of our Services:

Microsoft Corporation

Activity: Cloud Hosting, Storage and AI Processing (Azure)

Location: Australia (hosting and storage) & United States (AI processing)

Google LLC

Activity: Cloud Hosting, Storage and AI Processing (Google Cloud Platform, Firebase, Gemini)

Location: Australia (hosting and storage) & United States (AI processing)

Deepgram, Inc.

Activity: Speech-to-Text Transcription

Location: United States

Soniox, Inc.

Activity: Speech-to-Text Transcription

Location: United States & Japan

Anthropic PBC

Activity: AI Language Model Services

Location: United States

OpenAI, LLC

Activity: AI Language Model Services

Location: United States

ElevenLabs, Inc.

Activity: Text-to-Speech Voice Synthesis Services

Location: United States

Cartesia AI, Inc.

Activity: Text-to-Speech Voice Synthesis Services

Location: Australia, United States & European Union

LiveKit, Inc.

Activity: Real-time Voice, SIP Telephony and Call Recording Infrastructure

Location: Australia & United States

Vonage Holdings Corp.

Activity: Telephony and SMS Services

Location: Australia & United States

Telnyx LLC

Activity: Telephony and SIP Trunking Services

Location: Australia & United States

SMS Everyone Pty Ltd

Activity: SMS Services

Location: Australia

Twilio, Inc.

Activity: Telephony, SMS and Transactional Email Services (including SendGrid)

Location: United States

Grafana Labs

Activity: Monitoring and Observability Services

Location: Australia

Functional Software, Inc. (Sentry)

Activity: Error Monitoring Services

Location: European Union


Other Sub-processors

Lyngo AI may use the following Sub-processors to perform other service functions.

Stripe, Inc.

Activity: Payment Processing and Billing Services

Location: United States

Clerk, Inc.

Activity: User Authentication Services

Location: United States

Cloudflare, Inc.

Activity: Network Security and Content Delivery Services

Location: Global

Intercom, Inc.

Activity: Cloud-based Customer Support Services

Location: United States

PostHog, Inc.

Activity: Product Analytics Services

Location: European Union

Clarity (Microsoft Corporation)

Activity: Product Analytics Services

Location: United States & European Union

HubSpot, Inc.

Activity: Customer Relationship Management Services

Location: European Union

Google LLC

Activity: Email, File Storage and Collaboration Services (Google Workspace, including Gmail and Google Drive)

Location: United States

Slack Technologies, LLC

Activity: Internal Communication Services

Location: United States

Linear Orbit, Inc.

Activity: Issue Tracking and Project Management Services

Location: European Union


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